Terms and conditions

Order

Placing an order is a binding arrangement. Please consider, that this is a binding contract. By placing an order you agree with the terms and conditions of "Chralalee".

 

Prices

All prices are in US Dollars; shipping is not included!

 

Payment

After placing an order I will send out an email with a picture attached of your customized item for approval. Please allow me up to three business days to do so.

Once it's to your complete satisfaction, please use the separate mail send to make your payment via Pay-Pal.

If you prefer to pick up the item, payment will be fully due at the time of handover - CASH only!

 

Shipping

Shipping fee is not included! A flate rate of $3 will be charged.

The products will be sent out via USPS First Class Mail. Shipment will take between 1 and 3 weekdays.

 

Production

All products are made-to-order and therefore can take up to 3 days to be finished and ready to ship.

In case of delayed delivery due to unforeseen problems, you will be informed immediately by email.

 

Returns

I pay close attention to high quality and safety in my products.

The pacifier clips are non-toxic and nickel free. The cords/strings are tear resistant.

Nonetheless, improper use may result in a ripped pacifier chain or similar. In the process the danger arise, that small pieces (beads or similar) are swallowed.

Therefore I explicitely ask all customers to never leave the child unattended while using a pacifier chain or similar.

For swallowing of little pieces such as beads and similar as well as ripping of the product, I assume no liability!


For more safety tips read here.

 

If you receive a defective and/or damaged product, please contact me by email right away, no later than 3 days upon receipt.

Return or exchange of product may be served only for legitimate defects and within the mentioned period.